Payment by PayPal with order. All our prices are in British pounds.
Orders are dispatched by a volunteer in their own time. We guarantee to dispatch within a fortnight, and aim to dispatch in 3-7 days. The prices we quote are VAT-free, because we are too small to be VAT registered. Postage and packing costs are extra, and are shown by the postage calculator on the website together with an estimate of the transit time in the post.
Returns & Refunds
We do our best to make sure that all of our books and other items are described accurately. Purchases of physical items can be returned within 14 days of receipt. If a book etc. is found to be substantially not as described then we shall provide a full refund including return postage. Otherwise you shall be responsible for cost of return postage. Please email firstname.lastname@example.org before returning any item. An immediate refund will be given on receipt of any books etc. returned.
For downloads, where you’d have a copy even after cancellation, our website asks you to confirm that you accept that the 14-day cancellation period doesn’t apply.